Family Direct Funds

We Accept Family Direct Funds

Have Family Direct Funds?

Looking to utilize your budget for sessions at The Sensory Playce? Here is the process:

1. Health and Welfare requires that we include the participants name and address. If you have not previously been in before please complete our new customer form here.

2. Health and Welfare requires that the participant is currently participating in Occupational Therapy.
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3. Health and Welfare also requires that parents receive a new customer orientation. The orientation is provided by video. Watch the video here.
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4. Health and Welfare does not approve Memberships, but they will approve sessions.
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a. The number of sessions you request is up to the participant and based on the number of sessions you and your OT think are appropriate. In general, most participants select 52 or 48 annual sessions, (52 provides one weekly session and 48 provides 4 sessions per month). Other participants select multiple sessions per week (some have been approved for over 200 annual sessions) while others select a few times a year.
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5. Select the number of annual sessions you would like to request approval for and send an email to familydirect@thesensoryplayce.com requesting an estimate for that number of sessions to use in your initial plan request. This request needs to include the participants’ name, address and plan dates. Let us know if this is a plan change or for a new plan year.
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6. Have your Occupational Therapist complete the Goods and Services form for sessions at The Sensory Playce. Include a copy of your current OT plan with the goods and services form (this is sometimes requested by H&W).
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7. Sessions are invoiced and paid on a quarterly basis.

Email Us

See FAQ

Once Your Sessions Are Approved By Health And Welfare

1. Send an email to familydirect@thesensoryplayce.com requesting a quarterly invoice. In your email, please include the number of annual sessions approved if different from the estimate. We will then send you your first quarterly invoice to submit for payment.

2. Payment may be sent either directly to you or, in some cases, directly to us. If the check is sent to you, please drop it off or mail it to us and be sure to include the full check stub, as it contains the participant’s name and invoice information. If the check is sent directly to us, we’ll email you as soon as it’s received.

3. Once payment is received by The Sensory Playce the number of sessions paid for will be put under the participants name and placed on their account. To use the sessions, you will provide the participants name and we will check the participant in utilizing one of their sessions.

4. The Sensory Playce will send you quarterly invoices throughout the plan year for you to submit for quarterly payments.

Don’t have Family Direct funds but looking for more information?
Family Directed Services
‍Additional questions? Send an email to familydirect@thesensoryplayce.com.

Want to know more?

Frequently asked questions

See the answers to some commonly asked questions about the Sensory Playce Gym For Kids!

Does my child have to participate in Occupational Therapy to use our funds with you?

Yes, Health and Welfare currently requires that your child is participating in OT so that your therapist can make recommendations as to the activities to work on with your child while visiting The Sensory Playce.

Can I purchase membership using our funds?

No, memberships are specifically excluded from Family Direct, however, they cover sessions. Each session is equivalent to our one-time entry rate. There is no limit to the number of sessions you can request.

Why do you need my plan dates and how do I find out the dates?

Once the sessions are approved, we will need to send you quarterly invoices with dates to submit for payment. The dates included on the invoices must match to your plan dates thus we ask that you provide the dates initially so that we can bill correctly.

Can I start using sessions as soon as they are approved?

No, we require that we have received payment prior to using sessions.

See All Frequently Asked Questions